Rainbow Federal Credit Union

Home
Come Join Us
Locations & Hours
We're open 24/7
VISA Debit Card
Products & Services
Loan Rates
VISA Credit Card
Financing Partners
Savings Rates
Shared Branching
Protect Your Identity
Rainbow Insurance
Opinion Survey
Contact Us


Serving all of Oxford
& Androscoggin
Counties and ready
to serve you,
Rainbow has
branches in
Lewiston, Auburn, Mechanic Falls
& South Paris

Home BankingBill PayerCar Loans On-LineMortgage On-LineCUe-Statement
Would you please take a moment to fill out our survey. The answers you give will help us improve the many ways we serve you so as to best meet all of your financial needs!

  1.  Are you presently a member of Rainbow FCU? 
      (if you have answered "No", please skip to question 12)
  2.  How long have you been a member? 
  3.  What branch office do you visit most?        
  4.  What method do you use most for your transactions?    
      

  5.  Do you use Direct Deposit  

        If not, please let us know why? 

  6.  Do you have a checking account with Rainbow? 
  7.  Are you using any of the following services?  (Please check all that apply)          

               
 VISA Debit Card          
 Teller-Phone               
 Vehicle Loan               
 Home Mortgage Loan 
  

Home Banking
Over Draft Line of Credit
Wally's savings program
 Bill Payer
 CUe-Statement

  8.  On a scale of 1-10, ten being best, please rate our loan service? 
       As we are continually trying to improve our loan service to our members, please also please let us  know why you responded as you did.
 

  9.  Why did you join Rainbow FCU:   

10.  On a scale of 1-10 (ten being best)  rate Rainbow FCU overall? 

       How would you like us to improve our service to you? 
        
11.  Is Rainbow your primary financial institution? 
12.  What age group best describes you: 
      
13.  What best describes your combined household
       income?     
      
14.  What town or city do you reside in? 
15.  On a scale of 1-10 (ten being the best), rate the web site you are currently on
(not to be confused with the Home Banking website)? 
       How would you like us to improve it? 
      
16.  On a scale of 1-10 (ten being best), rate the Home Banking Service & web site?  
        How would you like us to improve it?      
17.  On a scale of 1-10 (ten being the best), rate Bill Payer?        
       How would you like us to improve it?          
18.   Is there one service that we are currently not offering that you would like us to consider? 
       
19.  If there was one thing you could change about Rainbow FCU, what would it be? 
       
20.  We have incorporated many of our brochures and applications into our website for the purpose of allowing you to download and print them. Tell us what you think?    
        
21.  Have you applied for a loan on line yet?     And if so, what did you think?
      
21.   How did you discover our web site?        
22.   Please offer any comments that you wish in the box provided.         
       
           
23.  Are you aware that we have a network of ATM's in Maine which you can use that are ATM fee free    It's called
Surf Alliance and the link showing all of the credit unions that participate in Maine can be found on our Home Page.

24.  Are you aware, through our newest program, Shared Branching, that you can transact most of the business you do at our Rainbow FCU branches . . . anywhere in the United States?     The Shared Branching link can also be found on our Home Page.

*Your e-mail address: 
Please let us know your name: 

Thank you very much!

This Credit Union is Federally-insured by the National Credit Union Administration